HP Smart is a nice application - like other software, the program can get into trouble if there are changes around it. Windows File System OK ("Nothing to See Here") Nothing else in this post beyond this point will be helpful to a broken File System. Microsoft: Use the System File Checker tool to repair missing or corrupted system files
Run the DISM software first: DISM.exe /Online /Cleanup-image /Restorehealth Windows key + X + (then) A (admin cmd prompt) Easily accessible tools for consumers to "fix" a File System include DISM and sfc. If you think the Windows File System is broken, you need to try and repair it.
If you do have duplicate PINs in either the Taskbar or in Windows Start, I can understand why the application is having problems - "something" is not right in your Windows File System. You can also "PIN" the HP Smart application onto your Windows Start Screen, though (again), it is unlikely that Windows would try to PIN two instances of the same software into the Tile area. It is unlikely that Windows would accidentally place two links to the application in the Taskbar area. It is certainly possible to PIN the HP Smart software to the Taskbar. HP Smart Pinned to Start and / or Taskbar You would recognize the setup (having created the shortcuts). In the case of the HP Smart software, it is possible to add a shortcut on the Desktop: the process is not at all straight forward you have to know what you are doing to have accomplished this. the "desktop" (to which you refer) is the Desktop screen on your computer where you see your icons and Taskbar, the following is relevant to the HP Smart Application.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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