What happens when you get help via Quick Assist? They must then sign in with a Microsoft account (this is FREE and can be done here if necessary).Īfter this select ‘give assistance’, then generate a code that can be passed to the user requiring assistance. How to use Quick Assist to give assistance?Īgain, launch the programme, the user giving assistance will then be prompted to select a Microsoft account or to create one. Launch the programme, then the user requiring assistance will need to click ‘get assistance’, then input the 6-digit security code (provided by their helper) after this they will click ‘share screen’ and the helper will be able drive the computer and remotely solve the issue. How to use Quick Assist to request assistance? There will be then two options for you to choose from: This is where Quick Assist can help as it allows them to remotely connect to your PC and enabling them to take control and fix the problem.Īnybody with a Windows 10 device can use it, as long as they are connected to an internet network.Īll you need to do is type Quick Assist into the search box on your windows PC Task bar. With many of us working from home, if you have a quick computer question you can’t just ask the co-worker that sits next to you or give someone shout across the office. Click here to learn more about our packages and see why they are a great alternative to Quick Assist.As we all know computers, as great as they are… like with most things inevitably issues can arise. Once your 15-day trial period is over, you can choose one of our customized and affordable packages to satisfy all your business requirements. Share the session details with the customer so they can join the session.įor an unattended access session, configure your device using any of the available deployment methods and click the Connect button next to the device to connect to it. Navigate to and click the Start Now button on the home screen. 02 Initiate a remote support or unattended access session.After this period, the application will be free for personal use. We offer a 15-day trial with access to our complete set of features. If you are an existing user, you can use your credentials to log in to Zoho Assist. Sign up for Zoho Assist using your email address. Here's your 3-step migration process to Zoho Assist:
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